Long-form writing on cybersecurity, cloud computing, HIPAA, PCI, and the practical edges of Texas small-business IT. Written by Jordan Polasek, Founder of BVTech LLC. Two decades of field work informs every article — no generic industry takes.
Backups that actually work, in plain English: the 3-2-1 rule, why Microsoft 365 and Google aren't backups on their own, and a 15-minute test to prove yours holds when a drive dies.
Read the full article →As a business owner in Sugar Land, having a solid IT strategy in place is crucial for growth and success. On July 27, 2026, I'm sharing my expertise to…
Read more →As we enter the second half of 2026, San Antonio business owners are looking to make the most of the remaining year. For me, this means taking a step back…
Read more →As a business owner in Austin, you're likely no stranger to the importance of IT security. But in today's fast-paced environment, it's easy to let…
Read more →As I sit down to write this post on July 24, 2026, I'm reminded of a particularly tough lesson one of my clients in the Houston area learned recently.…
Read more →As a business owner in Sugar Land, I've seen many companies fall into the trap of adopting a generic IT strategy that doesn't account for their unique…
Read more →I think a lot about response time — not just in IT, in everything. The gap between “something broke” and “someone’s on it” is where trust is either built…
Read more →I was helping a client in Sugar Land pull a report off her laptop last month when a little box popped up in the corner of her screen. An update was ready.…
Read more →A shop owner in Sugar Land called me last spring, and her voice had that flat, careful tone people get when they're trying not to panic. Her website was…
Read more →A while back I walked into a client's shop to help with a slow printer. Nice place, busy morning, a line at the register. While I waited, I did what I…
Read more →Every so often I sit down at a client's frontdesk computer to fix something, lift the keyboard, and there it is: a sticky note with three passwords on it.…
Read more →Silence from a client isn't satisfaction — it's missing information. Jordan Polasek, Founder of BVTech LLC, on why the quietest accounts get his attention first, and the five-minute habit that keeps small problems from becoming exits.
Read more →A few years back I had a standing thirtyminute call every Monday with a vendor. Same time, same faces, same coffee going cold on my desk. Most weeks there…
Read more →I still remember my first day at a job where nobody was ready for me. I showed up early, a little nervous, in a shirt I'd ironed the night before — and…
Read more →It's the Fourth of July weekend as I write this, and I'll make a small confession: for years, I couldn't leave my phone in the other room. I'd be at a…
Read more →A business owner called me last month, a little embarrassed. "I already have an IT guy," she said, "but I honestly can't tell if he's doing a good job or…
Read more →A few years back, we scheduled a server migration for a client on a Friday night so nobody would notice any downtime. Somebody would notice. Monday…
Read more →A while back, an office manager I know got an email from her boss. Short, polite, a little rushed: "Hey, are you at your desk? I need you to take care of…
Read more →A few weeks back I needed some concrete work done at the house — nothing fancy, just a small patio pour. I called three contractors. All three were…
Read more →For years my Fridays ended the same way: I'd close the laptop midthought, tell myself I'd remember where I left off, and drive home already halfthinking…
Read more →Every year around this time, I walk out to the garden with a cup of coffee and a little dread. It's early July in Texas. The grass is crunchy, the…
Read more →A few months back, a business owner south of Houston asked me a question that stuck with me. She'd just let go of a manager who hadn't worked out, and a…
Read more →A client who runs a twotruck plumbing outfit near San Antonio called me a while back, halffrustrated and halfcurious. "Everybody keeps telling me I need…
Read more →A few years back, a small accounting office near Sugar Land called me after one of their staff got locked out of everything on a Monday morning. The story…
Read more →A shop owner in Sugar Land pulled up his credit card statement for me a few weeks back. He wanted my honest take on whether he should buy a new…
Read more →A while back, a client called me a little rattled. Their office manager — the person who quietly kept everything humming — had left for a twoweek trip to…
Read more →Jordan Polasek, Founder of BVTech LLC, on how a Texas MSP actually stays current with fast-moving technology — the daily security feeds, the testing discipline, the filter for hype versus substance, and why staying curre
Read more →Jordan Polasek, Founder of BVTech LLC, serves small businesses across Comal County, Texas — New Braunfels, Canyon Lake, Bulverde, Spring Branch, Garden Ridge, and Schertz. AWS-certified, two decades of field experience,
Read more →Jordan Polasek, Founder of BVTech LLC, walks through the five Microsoft 365 settings every Texas small business should turn on today — MFA, modern auth, anti-phishing, audit logs, and Secure Score. Practitioner-tested. F
Read more →Jordan Polasek, Founder of BVTech LLC, explains why Cloudflare Pages is his default static-site host for Texas business websites — how to deploy, how to upload a new build over an existing site without deleting, and what
Read more →Jordan Polasek, Founder of BVTech LLC, walks through what Sugar Land and Fort Bend County businesses should actually expect from a Texas managed IT services provider — from Telfair medical practices to Town Square law of
Read more →After thirteen years of taking over Texas client environments from other IT providers, Jordan Polasek knows the specific questions that reveal whether a managed services firm is actually doing the job. The checklist he u
Read more →HIPAA's IT clauses are shorter than people think. Jordan Polasek, Founder of BVTech LLC, walks through the specific technical safeguards Texas medical practices miss most often — and what an OCR auditor actually looks fo
Read more →PCI DSS for small Texas retail, explained by a practitioner. Jordan Polasek, Founder of BVTech LLC, walks through scope, the twelve requirements, the common failure modes, and the specific network and POS patterns that d
Read more →AI-assisted phishing, voice cloning, and automated recon are real and already measurably better than their predecessors. Jordan Polasek, Founder of BVTech LLC, walks through what Texas businesses should actually change a
Read more →'Personal IT support' is a phrase every MSP uses and most don't mean. Jordan Polasek, Founder of BVTech LLC, explains what it actually means in practice — the operational choices that separate owner-operator managed serv
Read more →When Jordan Polasek founded BVTech LLC in 2013, he made a deliberate decision that shaped the firm for the next thirteen years: BVTech would never grow past the point where the owner could personally stand behind every e
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