5-Step IT Strategy for Sugar Land Businesses
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Read more →Texas · Two Decades in Technology
Hi, I'm Jordan Polasek.
I'm a Texas-based technology professional and the Founder and Managing Partner of BVTech LLC, an award-winning managed IT services provider headquartered in Texas. My career in technology began in 2004 near the Kemah Boardwalk, and the same hands-on, deeply curious approach I had then is what still anchors how I build, secure, and steward networks for Texas businesses today.
Tech Career Since 2004
Founder · BVTech LLC (2013)
Cloud Computing · 4.0 GPA
🏆 SuperOps Solo MSP of the Year 2023
AWS Certified
CPSGT #294
2004
Tech Career Began
2013
BVTech Founded
4.0
GPA · Cloud Computing
#1
Solo MSP · 2023
1000s
Endpoints Managed
About
About Jordan Polasek
An owner-operator's take on Texas IT: fewer layers between the person answering the phone and the person fixing the problem.
Jordan Polasek is a Texas-based technology professional and the Founder and Managing Partner of BVTech LLC (Bexar Virtual Technical Solutions), a managed service provider established in 2013. His technology career began in 2004 at the Institute of Robotics in Clear Lake Shores, just outside Houston near the Kemah Boardwalk — but his fascination with computers started long before that. By age nine he was typing at sixty words per minute and calling his ISP to ask about port-flooding on mIRC; the technicians initially thought his squeaky voice was a prank until they realized the questions were legitimate.
From those early self-taught Windows 3.1 days through robotics, an unusual five-year detour as a partner in a Texas sleep lab (where he became a Certified Polysomnographic Technologist, CPSGT #294), and full-time IT training at Blinn College and MyComputerCareer Houston — culminating in Certified Ethical Hacker coursework — Jordan has built a practice that draws from far more disciplines than most MSPs can claim. He has served as a lead technician at a regional MSP responsible for thousands of endpoints across Keller Williams, Massage Envy, and Massage Heights, and brought that scale-tested operational discipline home to BVTech.
That structural commitment to owner-operated delivery is the reason BVTech's 2023 SuperOps Solo MSP of the Year recognition meant something. The award is juried — eight independent panelists — not paid, and measures delivery quality from a one-principal practice, not headcount or revenue. BVTech took first place against a global field of hundreds of solo-operated MSPs.
Alongside client work, Jordan Polasek is pursuing a Bachelor of Applied Technology in Cloud Computing at Northwest Vista College while carrying a 4.0 GPA, with one to two semesters remaining before graduating with honors. He holds active AWS and 1Password Enterprise Password Manager certifications and works daily in Cisco Meraki, Ubiquiti UniFi, 3CX, DialPad, Guardz, and SuperOps.
Through BVTech LLC, Jordan Polasek delivers managed IT services, cybersecurity, cloud administration, VoIP, and network infrastructure to businesses across San Antonio, Houston, Austin, New Braunfels, Sugar Land, and Texas. On-site support extends 150 miles from Central Texas; remote support is nationwide.
🏆
SuperOps Solo MSP of the Year 2023 — First Place
Jordan Polasek and BVTech LLC were named the top solo-operated managed service provider worldwide by SuperOps. The award is juried by eight independent panelists and measures delivery quality from a one-principal MSP — not headcount or revenue.
Capabilities
What Jordan Polasek Does
Nine core practice areas, delivered through BVTech LLC and refined across two decades of production environments. No outsourcing, no white-label vendors hiding behind the logo.
🛡️
Cybersecurity
Layered endpoint protection, dark-web monitoring, phishing simulation, vulnerability scanning, and incident response run through the Guardz platform. Every client gets a documented baseline and quarterly posture reviews.
☁️
Cloud & Microsoft 365
Microsoft 365 tenant administration, Azure and AWS workloads, hybrid identity, on-prem-to-cloud migration, and conditional access design. Real architecture documentation, not screenshots and guesswork.
🌐
Network & Wi-Fi
Ubiquiti UniFi and Cisco Meraki deployments from small offices to multi-building campuses. VLAN segmentation, site-to-site VPN, next-generation firewall policy, and full Cat6 structured cabling.
📞
VoIP & Unified Comms
3CX and DialPad cloud phone systems, SIP trunking, e911 compliance, Microsoft Teams voice, and soft-phone deployments for remote and hybrid teams.
🖥️
Managed IT
Around-the-clock monitoring, proactive patching, RMM-driven maintenance, hardware lifecycle planning, and a real help desk answered by humans who already know your environment.
💾
Backup & Recovery
Automated, air-gapped, ransomware-resilient backup for workstations, servers, and Microsoft 365 mailboxes. Tested restores quarterly. Documented RPO and RTO targets, not marketing fluff.
📷
Security Cameras & AV
UniFi Protect and Axis IP camera deployments, cloud video retention, access control, conference-room AV, and digital signage — integrated with the network rather than bolted on top.
🤖
AI & Automation
Microsoft Copilot licensing, tenant-side data boundaries, workflow automation through Power Automate and n8n, and pragmatic AI-voice experiments — adopted only where they earn their keep.
📋
IT Consulting
Technology roadmaps, vendor management, HIPAA and PCI-DSS compliance guidance, cyber-insurance application support, and budget planning for businesses scaling from five to fifty employees.
The Story
A Brief History of Jordan Polasek in Technology
The path from a squeaky-voiced nine-year-old asking his ISP about port-flooding on mIRC, to a robotics classroom near the Kemah Boardwalk, to an award-winning MSP headquartered in Texas — written honestly, in the order it actually happened.
Pre-2004
Childhood Self-Taught Beginnings
I was fascinated with computers from very young. By nine I could type at 60 WPM. I figured out how to secure my Windows 3.1 machine — and helped my schools secure theirs. One teacher and I were the only people on campus with email addresses at the time. I'd call my ISP asking whether I was being port-flooded; they thought I was pranking them, but the questions were real. That same curiosity has never gone away.
2004
Institute of Robotics — Clear Lake Shores, near the Kemah Boardwalk
My formal technology education began at the Institute of Robotics outside Houston. PLCs, control systems, low-level networking, and the discipline of making a physical installation legible to the next person who has to work on it. Everything I've built since runs on that same principle: every cable labeled, every port documented.
2005
Sleep Lab Partner — Texas
I became a partner in a sleep lab and stayed long enough to learn how to run a business and acquire a deep working knowledge of sleep medicine. It was a brand-new field at the time — formal schooling barely existed — so I learned on the job and out of thick textbooks. The medical documentation discipline I picked up there is something I still carry into every IT engagement.
2006–2009
Blinn College + CPSGT Credential
Computer Science and Psychology coursework at Blinn College, alongside formal certification as a Certified Polysomnographic Technologist (CPSGT #294). I loved helping patients but decided being nocturnal wasn't sustainable. I knew the same helpful, caring, careful approach would translate directly into computer science — a field I'd already shined at since childhood.
2010–2012
MyComputerCareer Houston — Through Ethical Hacker
Full-time technology training: foundational PC and networking knowledge all the way up through Certified Ethical Hacker coursework. While in school I continued running a small break/fix business — every concept I learned in class got tested in real client environments the same week.
2013
BVTech LLC Founded
Bexar Virtual Technical Solutions LLC was formed as a one-person consultancy focused on small-business networking, Windows domains, and break/fix work. The first clients were medical offices and retail — a client mix that still anchors the practice today.
~2016
Break/Fix → Full Managed Service Provider
The times were changing, and so did the company. BVTech transitioned from a break/fix repair model to a full-fledged MSP — monthly contracts, proactive monitoring, RMM-driven maintenance, and per-user pricing. Documentation, SLA discipline, and vendor-neutral architecture became core to the firm's identity.
~2019–2022
Lead Technician at SD-Tech — Enterprise Scale, Solo Practice Continued
A larger MSP recruited me as their lead technician — with the unusual arrangement of keeping BVTech running on the side. I was responsible for thousands of endpoints across Keller Williams, Massage Envy, and Massage Heights. They learned some of my approach to documentation and architecture; I learned how a real MSP operates at scale. Truly unique experience for both sides.
2023
SuperOps Solo MSP of the Year — First Place 🏆
Things picked up at BVTech to the point that I had to step back from SD-Tech and return to solo operation. The same year, BVTech took first place at the SuperOps MSP Awards in the Solo MSP category — judged by eight independent panelists, scored on delivery quality across hundreds of worldwide MSPs. Nice rooms, a dinner, a monetary award, and the right to display the award on the company website. After two decades of careful work, an outside check that the work has been good.
2024–Present
Cloud Computing Degree (4.0 GPA) · Northwest Vista College
Enrolled in the Bachelor of Applied Technology in Cloud Computing program at Northwest Vista College. Coursework covers AWS, Azure, containerization, Python-driven infrastructure, and cloud security — all of which flow directly into the environments BVTech builds for clients every week. One or two semesters left before graduating with honors.
2026
Currently — Building, Studying, Looking Ahead
BVTech continues to run a full client roster while I finish the Cloud Computing degree and push the practice deeper into cloud architecture, security automation, and commercial AV/network buildouts across the Texas Gulf Coast. The goal hasn't changed since 2004: do the work correctly, document it, and stand behind every figure I put in front of a client.
Where I Work
Texas Service Area
BVTech LLC's on-site footprint covers a 150-mile radius from Central Texas, with remote support available statewide and nationwide. I personally visit clients in every city below at least quarterly.
📍
Texas
Headquarters · Wharton County
📍
San Antonio, TX
Bexar County · Primary metro
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Houston, TX
Harris & Fort Bend counties
📍
Austin, TX
Travis County · Tech corridor
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Sugar Land, TX
Fort Bend · Medical & legal
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New Braunfels, TX
Comal County · I-35 corridor
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Victoria, TX
Gulf Coast · Energy sector
📍
Bay City, TX
Matagorda County
Proof, not puffery
Why Texas Businesses Trust Jordan Polasek
Five things that separate a two-decade practitioner from a marketing website.
🛠️
Hands on the Gear
Every network Jordan manages, he has personally configured or audited. No hand-offs to junior techs you've never met.
📚
Documentation First
Every client gets a written asset register, network diagram, and password vault — kept current, not built once and forgotten.
🎓
Current, Not Coasting
4.0 GPA in an active Cloud Computing degree program. Current AWS and 1Password certifications. Continuous learning, not credentials from 2014.
🏆
Independently Recognized
SuperOps Solo MSP of the Year 2023 — first place. Juried by 8 panelists, not pay-to-play.
💬
Owner-Answered Phone
When you call BVTech about a problem, you talk to someone who knows your environment by heart. That is the entire product.
"The right IT partner is not the one with the biggest logo. It is the one who already knows which switch port your credit-card terminal runs through, which user has local admin rights they shouldn't, and what your backup did last night. After two decades, my job is to be that person for a small number of Texas businesses — and to do it better than a team of ten." — Jordan Polasek, Founder of BVTech LLC
Writing
Latest from Jordan Polasek
Long-form writing on the practical edges of cybersecurity, cloud, and Texas small-business IT.
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Read more →FAQ
Frequently Asked Questions
Is Jordan Polasek the right choice for a small Texas business?
If you run a Texas business with somewhere between five and fifty employees and you want direct access to the practitioner doing the work, yes. BVTech's practice is built around small and medium businesses — medical, legal, retail, restaurant, construction, energy, auction, and churches — across San Antonio, Houston, Austin, Sugar Land, New Braunfels.
What is the fastest way to get in touch?
Call (210) 538-3669 or email help@bvtech.org. For a formal consultation, submit the form at bvtech.org/contact and you will get a response within one business day, usually within an hour during working hours.
Do you only serve the cities listed above?
Those are the metros where same-day on-site response is straightforward. Remote support extends nationwide. For on-site work outside the 150-mile radius, BVTech handles it case-by-case with scheduled travel.
What does an engagement with Jordan Polasek actually look like?
It begins with a no-cost discovery call and a site walk-through. From there, BVTech builds a documented environment map, prioritizes gaps, and proposes either a project engagement or an ongoing managed-services agreement. Pricing is transparent, month-to-month, and typically sits noticeably below the national MSP average.
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